How to contact us

Media Enquiries

Email: media@aurora-insurance.co.uk
Phone: 0333 577 4555

General Enquiries

Email: ask@aurora-insurance.co.uk
Phone: 0333 577 4555

Opening hours
Monday to Friday 9am - 5.30pm
(excluding Bank Holidays)

Make a Claim

If you need to make a claim for any of your purchased policies, please refer to the avenues below for each policy.

Public Liability Claims

Email: liability.claims@axa-insurance.co.uk
Phone: 0345 600 2715

Employer's Liability Claims

Email: liability.claims@axa-insurance.co.uk
Phone: 0345 600 2715

Management Liability Claims

Email: claims@rradar.com
Phone: 0800 955 6111
Or for an out of hours emergency
Legal Crisis Line: 0800 955 6222

Health Claims

Trusted Doctor portal: https://trustedoctor.com/aurora-precision-cancer-global-treatment
Email: aurora@trustedoctor.com